FAQs

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> BBQ Boat FAQs



HOT TUB BOAT FAQs

HOW LONG IS the experience?

The total experience is 90 minutes (incuding check0in and safety briefing), with 75 of those minute enjoying cruising the canals.

DO YOU CHANGE THE WATER WITH EVERY TRIP?

Absolutely! Every Skuna Hot Tub Boat trip contains fresh water that is heated to 38 degrees and can be heated and cooled using the onboard heating system

Is it cold?

Don't worry, The Hot Tub Boat is anything but cold! The water is heated before you arrive to a temperature of 38˚C/100.4˚F and the wood burning stove ensures warm water for your entire trip. We enjoy The Hot Tub Boat most when it is snowing outside!

HOW MANY PEOPLE does it fit?

You can have from 1-7 people in each Hot Tub Boat. We can cater for groups of up to 21 people by using multiple Hot Tub Boats at the same time from our West India Quay site.

CAN YOU RUN ME THROUGH THE WHOLE EXPERIENCE?

Sure can! You are greeted by one of our captains who will run through a safety and instructional demonstration, then we will get you set up in the Hot Tub Boat whilst you are changing in our changing room and from there you will have around 75 minutes sailing time on the water

What should I bring?

Swimwear, towel (although we also rent), flip flops/slippers may be useful too. We provide a waterproof tub so that you can bring your phones aboard. We also provide one large locker per group to keep all your belongings safe while on your trip.

do you have changing facilities?

Yes, we do have basic changing facilities.  At our Angel site we have both females/males changing rooms both equipped with showers and bathrooms.  At our Canary Wharf location we have temporary changing rooms but no showers, and a shared bathroom.  

Can i drink alcohol?

Each Hot Tub Boat must have a designated driver who is not permitted to drink alcohol. Passengers are permitted to bring their own drinks although we have strict rules on what you can bring and we can't accept anyone on board who is deemed to be drunk. We just want you to stay safe! 

What is the alcohol limit?

The captain is not permitted to drink. Passengers may bring a maximum of 2 beers or half a bottle of wine or 2 premixed spirit cans only. No spirits are allowed other than premixed cans.  

what happens when we arrive?

Upon arrival you will fill out a terms form and you will be given a 5-10 minute safety briefing.  This will include instructions on how to drive the boat and the route for your trip.  After which you will then get changed! 

Is the water clean?

The water in the Hot Tub Boat is fresh water from the tap which is heated to 38˚C/100.4˚F.  The water is changed after every trip so is very clean!

What if it rains?

The Hot Tub Boat is a wonderful experience come rain or shine. It is very rare for a Hot Tub Boat session to be cancelled and passengers will be notified by email and text. If it is raining, do not fear, you will still have a great time, we promise!

Do you have a car park?

We do not have a car park however on street parking is available in the local area at our Angel location. The local cost of on street parking is £4 per hour, although it is free after 6.30pm Mon-Fri, after 1pm - Saturday, and all day Sunday. At our West India Quay location there is a pay and display car park in the West India Quay cinema building, two minutes walk from our location.

Children

Well behaved children over the age of 12 are allowed with their parents or guardians who take responsibility for them during and after their trip. There must be a minimum of 2 adults in the boat at all times. We advise that you do not spend more than 10-15 minutes at a time in the water. Children also must wear a life jacket at all times.

I am Pregnant

We are sorry the Hot Tub Boat is not suitable for anyone who is pregnant. We hope to see you in a few months. Alternatively you are welcome on the BBQ Boat.

Late entry

Unfortunately if you are late for your session we cannot offer a refund, each booking lasts for 90 minutes with 75 minutes on the water so you will be able to enjoy however much time is left on your slot.

Extended Trip

Where there is no subsequent booking, you may extend your trip at a cost of £30 per 30 minutes.

Can I cancel or change my booking date?

We are happy to change your booking date for free with at least 14 days notice. We can change your booking date for a £25 fee up to 7 days before your booking. Unfortunately we cannot change dates or offer refunds in the 7 days prior to your booking date. 

Do you welcome groups?

We welcome groups. Up to 21 people can be on our Hot Tub Boats at any one time (7 in each boat). If you have a larger group get in touch with us and we can offer other activities to keep your group happy. Groups bookings are normally only possible at our West India Quay location.

Who drives?

One person on each boat must be designated as the captain (they are not permitted to drink alcohol). The boats are very easy to drive and full instructions will be provided as part of the pre-trip briefing.

Where can I go?

Your trip will begin with 20 minutes in the City Road Basin (Angel Site), if competent you can then enjoy the main canal. You won't be able to go through locks however we will provide you with a full route map as part of your briefing.  At the Canary Wharf site, your trip will begin with a small loop around the first bridge to test competency, after which you will be able to experience the full route. You can see maps of the routes on the location pages.  Please note the Hot Tub Boat has a CCTV camera on board for your safety. 

Deposit

A card and form of ID for the boat will be required as form of deposit. You are liable for all damages and loss to the Skuna Hot Tub Boat and all equipment provided and also late return of the vessel. 

I WANT TO GIVE THIS AS A GIFT, CAN I?

Absolutely and with every gift voucher, we mail it the lucky recipient including a personalised message from you and a Skuna Boats captains hat so they are ready for their special voyage.



BBQ BOAT FAQs

how long is the experience?

You will need to allow 2 hours for the full experience (this includes check-in, safety briefing and approximately 100 minutes time on the water)  

HOW MANY PEOPLE does it FIT?

You can have up to 8-10 people on each BBQ Boat.

CAN I BOOK AN INDIVIDUAL PLACE ON THE BBQ BOAT OR DO I NEED TO BOOK AS A GROUP?

No, you have to book the entire BBQ boat. Therefore, the more people you have in your group (up to 10 people) the cheaper it becomes per person.

WHERE DOES THE BBQ BOAT OPERATE?

From our West India Quay location right near Canary Wharf. The BBQ boat can travel around the West India Quay dock.

WHEN DOES IT RUN?

The BBQ Boat operates 7 days a week from 10am-10pm.

CAN YOU RUN ME THROUGH THE WHOLE EXPERIENCE?

Upon arrival, you will be greeted by one of our captains who will run through a safety and instructional demonstration. Then we will get you set up in the BBQ Boat and from there you will have around 1 hour 40 minutes on the water.

WHAT SHOULD I BRING?

You will need to bring your food, drink, paper plates/cups and cutlery. (And your sun cream if it’s warm!)

CAN I DRINK ALCOHOL?

Passengers are permitted to bring their own drinks although we have strict rules on what you can bring and we can't accept anyone on board who is deemed to be drunk. We just want you to stay safe!

WHAT IS THE ALCOHOL LIMIT?

Passengers may bring a maximum of 2 drinks person. No spirits are allowed other than premixed cans.  

WHAT HAPPENS WHEN WE ARRIVE?

Upon arrival you will fill out a terms form and you will be given a 5-10 minute safety briefing.  You will also be given instructions on how to operate the BBQ.

WHAT IF IT RAINS?

The BBQ Boat does have some shelter and is still is a great experience come rain or shine! In the event a BBQ Boat session has to be cancelled, the lead booker will be notified by email and text if that needs to happen you will have the opportunity to reschedule at a later date free of charge.

DO YOU HAVE A CAR PARK?

There is a pay and display car park in the West India Quay cinema building, two minutes walk from our location.

CHILDREN

Well behaved children are allowed with their parents or guardians who take responsibility for them during and after their trip. Children also must wear a life jacket at all times.

I AM PREGNANT

That’s ok on the BBQ boat! Welcome aboard!

LATE ENTRY

Unfortunately if you are late for your session we cannot offer a refund, each booking lasts for 2 hours with 1 hour 40 minutes on the water so you will be able to enjoy however much time is left on your slot.

CAN I CANCEL OR CHANGE MY BOOKING DATE?

We are happy to change your booking date for free with at least 14 days notice. We can change your booking date for a £25 fee up to 7 days before your booking. Unfortunately we cannot change dates or offer refunds in the 7 days prior to your booking date.

DEPOSIT

A card and form of ID for the boat will be required as form of deposit. You are liable for all damages and loss to the Skuna BBQ Boat and all equipment provided and also late return of the vessel.

I WANT TO GIVE THIS AS A GIFT, CAN I?

Absolutely and with every gift voucher, we mail it the lucky recipient including a personalised message from you and a Skuna Boats captains hat so they are ready for their special voyage!