FAQs

Hot Tub Boat
BBQ boat
Igloo boat
Sauna boat

 Hot Tub Boat

  • Skuna Boats only require a 50% payment to secure a booking. This is fully refundable so long as you contact us 10 days outside of your booking.
    If you’re booking within 10 days of your trip or a shared boat experience full upfront payment is required.

  • No, you don't have to book in advance, but we definitely recommend it to make sure you get the time slot you want! While wak-ins are welcome, booking ahead helps you avoid missing out, especially during busy times. Just keep in mind that all bookings need to be made at least 2 hours before departure.


  • Nope, all booking times include 30 minutes allotted for check-in, safety brief and changing time.

  • The total experience lasts 105 minutes. This includes an initial 30 minutes allotted for check-in, safety briefing and changing time. The remaining 75 minutes are for you to enjoy sailing on the water!


  • We are open 7 days a week. Weekdays we are open from 12pm - 9pm and Weekends we are open 10am - 9pm.

  • Upon arrival you will be given a safety briefing. This will include instructions on how to drive the boat and the route for your trip. Once you get changed the boat will be ready for you to enjoy your 75 minutes sailing time on the water.


  •  Yes, additional guests can be added even after your booking is created. Just email us at info@skunaboats.com or even let us know upon arrival (so long as your booking doesn't exceed our 8 person capacity).

  • We welcome groups. Up to 40 people can be on our Hot Tub Boats at any one time (8 in each boat). If you have a larger group get in touch with us and we can offer other activities to keep your group happy.

  •  A £1 hold will be placed on a card of your choice before your trip. Although a rare occurrence, you are liable for all damages and loss to the Hot Tub Boat and all equipments provided and also late return of the vessel.


  • Our floating experiences are perfect gift voucher presents. A perfect fit for that special voyage- Get Here

    • More than 10 days before your trip: Full refund available and changes can be made free of charge

    • Between 24 hours and 10 days before your trip: Changes permitted with a 30% fee. Cancellations are not allowed

    • Within 24 hours of your trip: No changes or cancellations permitted

    • You can manage your booking HERE

      Note: Refunds are not available for bookings that have already been rescheduled

  •  The captain is not permitted to drink. Passengers are allowed a maximum of 5 units of alcohol, which equates to 3 bottles or 2 pints of beer, half a bottle of wine, or 3 premixed spirit cans. All drinks must be purchased at our on-site bar; bringing your own alcohol is not permitted.

  • We have a wide selection of drinks available to purchase and take aboard. Please note you cannot bring your own (apart from bottles of water). Click here for a link to our drink menu.


  •  We have a wide selection of drinks available to purchase and take aboard. Please note you cannot bring your own (apart from bottles of water). Our drinks menu is attached here.

  • To Buy:

    Towel – £7.5
    Captains Hat – £9
    Waterproof Phone case – £6

    Rental:

    Robe – £6

    Go VIP: Captain's Hat & Towel Purchase, Robe Rental – £18


  • Where there is no subsequent booking, you may extend your trip at a cost of £50 per 30 minutes. Please contact us at info@skunaboats.com to arrange this ahead of time so that we can make the necessary arrangments.


  •  Yes, we do have changing facilities. We have nice changing rooms and two restrooms. but unforunately no showers,

  •  We have two bathrooms on site for guests to use before your experience. Please ask a member of our crew to point this out to you. We recommend using this before your journey. If you need to use the facilities during your trip, please return to the pontoon, and a member of our crew will help you to disembark and return to your boat afterwards.


  • Each booking will be given access to a large storage box for their belongings during their trip. However we have very limited space on site for anything larger such a suitcases. We recommend sourcing external storage solutions for these items, as we cannot guarantee we will be able to cater for these on the day.


  • We do not have a car park however there is a pay and display car park at canary wharf location in the West India Quay cinema building, two minutes walk from our location. The price is £5 for 2 hours. If you are coming to us after 5.30pm or any day at the weekend there is also street parking nearby which is free. The nearest street parking is poplar high street.

  • Smoking and vaping is permitted on the Hot Tub boat.


  • Each Hot Tub Boat must have a designated driver who is not permitted to drink alcohol. Passengers are permitted to have three drinks per person (or two can share a bottle of wine), we can’t accept anyone on board who is deemed to be drunk. We just want you to stay safe!


  • Children aged 12 and over are allowed with their parents or guardians provided they wear a life jacket at all times. There must be a minimum of 2 adults in the boat at all times who are responsible for any children on board. We advise that guests aged 12-18 do not spend more than 10-15 minutes at a time in the water.


  •  We are sorry the Hot Tub Boat is not suitable for anyone who is pregnant. We hope to see you in a few months. Alternatively you are welcome on the BBQ Boat.


  • Unfortunately if you are late for your session we cannot offer a refund. Each booking lasts for 105 minutes. Your scheduled departure time is 30 minutes after your arrival time. You are allocated 75 minutes on the water so you will be able to enjoy however much time is left on your slot.


  • Absolutely! Every Skuna Hot Tub Boat is cleaned, then filled with chemicals free water.


  • Don’t worry, we adjust the temparture based on the weather outside to ensure the temperature is perfect!


  • You can have 2 - 8 people in each Hot Tub Boat. We can cater for groups of up to 40 people by using multiple Hot Tub Boats at the same time. For enquiries such as these please email us at info@skunaboats.com


  • Sure can! So upon arrival you will be greeted by one of our friendly Skuna operator's who’ll run you through the basics and provide a safety and instructional demonstration. Once that’s complete you’ll head to the changing room to get ready for your voyage. We’ll then prepare any drinks order and complete any final checks on your boat. You’re then ready to enjoy your 75 minutes sailing time on the water.


  • Swimwear, towel (although we also rent) and flip flops/slippers may be useful too. Every boat comes with a waterproof tub so that you can bring your phones aboard. We also provide one large locker per group to keep all your belongings safe while on your trip. You’re also more than welcome to bring your own mini speaker, however please note all electronic devices are brought at your risk and are your responsibility to take care of.


  • One person on each boat must be designated as the captain (they are not permitted to drink alcohol). The boats are very easy to drive and full instructions will be provided as part of the pre-trip briefing.

  • Your trip will begin with a small loop around the first bridge to test competency, after which you will be able to experience the full route. You can see maps of the routes on the location pages.

  • The Hot Tub Boat is a wonderful experience come rain or shine. It is very rare for a Hot Tub Boat session to be cancelled and passengers will be notified by email and/or phone call. If it is raining, you will have a great time, if not better otherwise, we promise!


BBQ Boat

  • Skuna Boats only require a 50% payment to secure a booking. This is fully refundable so long as you contact us 10 days outside of your booking.

    If you’re booking within 10 days of your trip or a shared boat experience full upfront payment is required.

  • The full experience last 2 hours (this includes check-in, safety briefing and 100 minutes time on the water)

  • No, you don't have to book in advance, but we definitely recommend it to make sure you get the time slot you want! While wak-ins are welcome, booking ahead helps you avoid missing out, especially during busy times. Just keep in mind that all bookings need to be made at least 2 hours before departure.

  • You may have up to 10 people on each BBQ boat. Multiple boats can be hired at the same time. We have 10 BBQ Boats so we can cater for up to 100 people at the same time. For large enquiries such as these, please email us at info@skunaboats.com

  • Nope, all booking times include 20 minutes allotted for check-in and safety brief.

  • Our bookings are made on a by boat basis. The more people you have in your group (up to 10 people) the cheaper it becomes per person.


  • From our West India Quay location right near Canary Wharf. The BBQ boat can travel around the West India Quay dock.

  • We are open 7 days a week. Weekdays we are open from 12pm - 9pm and Weekends we are open 10am - 9pm.

  • Sure can! So upon arrival, you are greeted by one of our friendly Skuna operator's who will run through a safety and instructional demonstration. Once that's complete we will get you set up in the BBQ Boat and from there you will have around 1 hour 40 minutes on the water.

  • Bring your own food to cook or choose from our food packages. (And don’t forget your sun cream if it’s warm!)


  • Each BBQ Boat must have a designated driver who is not permitted to drink alcohol. Passengers are permitted to have three drinks per person (or two can share a bottle of wine), we can't accept anyone on board who is deemed to be drunk. We just want you to stay safe!

  • Unfortunately smoking is not allowed on the BBQ boat, since it’s operated by gas

  • The captain is not permitted to drink. Passengers are allowed a maximum of 5 units of alcohol, which equates to 3 bottles or 2 pints of beer, half a bottle of wine, or 3 premixed spirit cans. All drinks must be purchased at our on-site bar; bringing your own alcohol is not permitted.

  • We have a wide selection of drinks available to purchase and take aboard. Please note you cannot bring your own (apart from bottles of water). Click here for a link to our drink menu.

  • We have a wide selection of drinks available to purchase and take aboard. Please note you cannot bring your own (apart from bottles of water). Our drinks menu is attached here.

  • To Buy:

    Captains Hat - £9
    Chef Hat - £9
    Waterproof Phone case - £6

  • You may bring your own food to cook or choose from our food packages. Click here for a link to our menu.

  • Upon arrival we'll check you in and make sure you've read and accept our terms and agreements. You'll then be given a 5-10 minute safety briefing which includes how to operate the BBQ and steer the boat.

  • The BBQ Boat does not operate in heavy rain or extreme winds. In the event a BBQ Boat session has to be cancelled, the lead booker will be notified by email and/or phone call. If that needs to happen, you will have the opportunity to reschedule at a later date free of charge. For more details please see our terms and conditions.

  • BBQ boats are great fun in winters, but you must come prepared. Please wrap up warm, we will also provide you with hot water bottles and blankets

  • We do not have a car park however there is a pay and display car park in the West India Quay cinema building, two minutes walk from our location. The price is £5 for 2 hours. If you are coming to us after 5.30pm or any day at the weekend there is also street parking nearby which is free. The nearest street parking is poplar high street.

  • Children of all age groups are allowed with their parents or guardians who take responsibility for them during and after their trip. Children also must wear a life jacket at all times. All guests are priced the same, however any guests under the age of 5, are able to attend free of charge, so long as they sit on a parents lap.

  • That’s ok on the BBQ boat! Welcome aboard!

  • Unfortunately if you are late for your session we cannot offer a refund. Each booking lasts for 2 hours, with 1 hour 40 minutes on the water so you will be able to enjoy however much time is left on your slot.

  • Where there is no subsequent booking, you may extend your trip at a cost of £50 per 30 minutes. Please contact us at info@skunaboats.com to arrange this ahead of time.

  • Of course! You may have up to 10 people on each BBQ boat. Multiple boats can be hired at the same time. We have 10 BBQ Boats, so we can cater for up to 100 people at the same time. For large enquiries such as these, please email us at info@skunaboats.com

  • One person on each boat must be designated as the captain (they are not permitted to drink alcohol). The boats are very easy to drive and full instructions will be provided as part of the pre-trip briefing.

  • Your trip will begin with a small loop around the first bridge to test competency, after which you will be able to experience the full route. You can see maps of the routes on the location pages.

  • Our boats are dog friendly! However for safety purposes we require all dogs to be well trained and recommend against larger breeds due to space on the boat. If you are unsure of whether your dog is appropriate, please contact us on info@skunaboats.com to discuss with a member of our team.

  • We have two bathrooms on site for guests to use before your experience. Please ask a member of our crew to point this out to you. We recommend using this before your journey. If you need to use the facilities during your trip, please return to the pontoon, and a member of our crew will help you to disembark and return to your boat afterwards.

  • There is space on our boats for backpacks and handbags, however we have very limited space on site for anything larger that cannot fit on the boats. Buggies/push chairs can remain on the pontoon, however we recommend sourcing external storage solutions for these items, as we cannot guarantee we will be able to cater for these on the day.

  • A £1 hold will be placed on a card of your choice before your trip. Although a rare occurrence, you are liable for all damages and loss to the BBQ Boat and all equipments provided and also late return of the vessel.

  • Our floating experiences are perfect gift voucher presents. A perfect fit for that special voyage- Get Here

  • Yes, additional guests can be added even after your booking is created. Just email us at info@skunaboats.com or even let us know upon arrival (so long as your booking doesn't exceed our 10 person capacity).

  • Unfortunately we are not able to cater for any allergies. Each BBQ Boat has one common grill. You may request a split section grill when you arrive at no extra cost.

    The grills and BBQ equipments are all washed using professional tools, however cross contamination is possible.

    Should you wish to do so, you may hire a brand new grill for an additional fee of £25 or a new BBQ for a fee of £50. The equipment is will be retained by Skuna after your trip.

    • More than 10 days before your trip: Full refund available and changes can be made free of charge

    • Between 24 hours and 10 days before your trip: Changes permitted with a 30% fee. Cancellations are not allowed

    • Within 24 hours of your trip: No changes or cancellations permitted

    • You can manage your booking HERE

      Note: Refunds are not available for bookings that have already been rescheduled

Igloo Boat

  •  Skuna Boats only require a 50% payment to secure a booking. This is fully refundable so long as you contact us 10 days outside of your booking.

    If you’re booking within 10 days of your trip or a shared boat experience full upfront payment is required.



  • The experience lasts about 90 minutes.
    You’ll start with 15 minutes moored for snacks, enjoy a 30-minute guided tour once your fondue is served, and finish with 45 minutes moored to relax, sip your drinks, and enjoy your fondue.

  • No, you don't have to book in advance, but we definitely recommend it to make sure you get the time slot you want! While walk-ins are welcome, booking ahead helps you avoid missing out, especially during busy times. Just keep in mind that all bookings need to be made at least 1 hours before departure.

  • You may have up to 9 people on each Igloo boat. Multiple boats can be hired at the same time but they will need to be booked in advance and confirmed by our bookings team. To find out more please email info@skunaboats.com


  • Please arrive 5-10 mins before the booking time (Please be advised your 90 minute duration will start exactly on your booking time)


  • The Igloo boat is only available for private hire. A maximum of 9 people can be booked per boat

  • From our West India Quay location right near Canary Wharf. The Igloo boat can travel around the West India Quay dock.

  • One of our Skuna guides will drive your boat for the 30-minute guided tour, which begins after the initial 15 minutes once you’re seated with drinks and snacks. After the tour, the boat returns to the pontoon and remains moored for the remaining 45 minutes so you can relax and enjoy your fondue.

  • Upon arrival, you’ll be greeted by one of our friendly Skuna operators who will guide you down to your Igloo. Once you’re seated on the boat, you’ll have 15 minutes to relax and enjoy some delicious Alpine snacks.

    Next, your fondue will be delivered, and you’ll set off for a 30-minute guided tour (driven by our fantastic team).
    After the tour, you’ll return to the pontoon, where you can enjoy the remaining 45 minutes of your experience—sit back, sip your drinks, and dip into your fondue in cozy comfort.


  • While the menu includes a hearty portion of fondue and accompaniments for your group to enjoy, we also offer top-ups on request during your dining time if you’d like more. This means you won’t be left wanting — just ask the crew if you’d like additional fondue

  • You will not need to bring anything other than your cheer and a warm jacket or jumper just incase.


  •  Yes. Since we will be providing a tour guide there will not be any drink limits in place whilst the boat is moored.
    Additional drinks can be purchased from our on-site bar on the day, view our menu HERE


  • Unfortunately smoking is not allowed on the Igloo boat, since it’s enclosed.

  • We have a wide selection of drinks available to purchase and take aboard. Please note you cannot bring your own (apart from bottles of water). Click here for a link to our drink menu.

  • Your fondue package will be either a traditional cheese fondue or for any sweet toothed guests, a chocolate fondue (You also have the option to upgrade to both!). Each fondue will include a variety of sides to dip.
    For our cheese fondue this will be an assorted selection such as breads, cured meats and other bits. For our chocolate fondue this will be an assorted selection such as fruits, berries and cakes.

  • The Igloo boat is an all weather experience, great in all weather. Please be advised if the wind is too strong the boats will not be able to depart and the full 90 minutes will be a moored experience, but dont fear it will still be exciting!

  • Igloo boats are great fun in the winter and fully enclosed, but you must come prepared. Please wrap up warm, we can also provide you with hot water bottles and blankets, the igloo itself will also help to protect you from the wind.


  • We do not have a car park however there is a pay and display car park in the West India Quay cinema building, two minutes walk from our location. The price is £5 for 2 hours. If you are coming to us after 5.30pm or any day at the weekend there is also street parking nearby which is free. The nearest street parking is Poplar high street.


  • Children of all age groups are allowed with their parents or guardians who take responsibility for them during and after their trip. Children also must wear a life jacket while the boat is in motion. All guests are priced the same, however any guests under the age of 5, are able to attend free of charge, so long as they sit on a parents lap. Non swimmers and under 16s must wear a life jacket.

  • Congratulations! That’s absolutely ok on the Igloo boat. Welcome aboard!

  • If you arrive late for your session, we are unfortunately unable to offer a refund. Each booking is 90 minutes long, and you will be able to enjoy the remaining time within your allocated slot.

    Please note that the tour takes place during the first half of the experience. We aim to begin within the first 15 minutes, once guests are seated with their food and drinks. If a group arrives late or chooses to delay boarding, the tour may be shortened. This can also affect food service.

  • Of course! You may have up to 9 people on each Igloo boat. Multiple boats can be hired at the same time. For large enquiries such as these, please email us at info@skunaboats.com


  • Our boats are dog friendly! However for safety purposes we require all dogs to be well trained and recommend against larger breeds due to space on the boat. If you are unsure of whether your dog is appropriate, please contact us on info@skunaboats.com to discuss with a member of our team.


  • We have two bathrooms on site for guests to use before your experience. We recommend using this before your journey. Please ask a Skuna team member if you need directions.

  • There is space on our boats for backpacks and handbags, however we have very limited space on site for anything larger that cannot fit on the boats. Buggies/push chairs can remain on the pontoon, however we recommend sourcing external storage solutions for these items, as we cannot guarantee we will be able to cater for these on the day.


  • Our floating experiences are perfect gift voucher presents. A perfect fit for that special voyage- Get Here

  • Each Igloo Boat has one shared fondue pot. While we professionally clean all fondue pots and Igloo equipment, cross contamination is possible.

    We can cater for most dietary requirements. Please let us know if any Vegan, Halal or Gluten free packages are required during checkout. Allergy Info >

    Please note, cross contamination may occur.

    • More than 10 days before your trip: Full refund available and changes can be made free of charge

    • Between 24 hours and 10 days before your trip: Changes permitted with a 30% fee. Cancellations are not allowed

    • Within 24 hours of your trip: No changes or cancellations permitted

    • You can manage your booking HERE

      Note: Refunds are not available for bookings that have already been rescheduled

  • Yes, additional guests can be added even after your booking is created. Just email us at info@skunaboats.com or even let us know upon arrival (so long as your booking doesn't exceed our 9 person capacity).

Skuna Sauna

  • No, the Sauna Boat is moored at West India Quay, offering stunning views of London’s iconic docklands & Canary Wharf’s skyline.


  • Saunas offer a range of health benefits including: improved circulation, relaxation and stress relief, muscle recovery, detoxification, and potential cardiovascular benefits.


  • Beginners should start with 5–10 minutes. Experienced users can enjoy 15–20 minutes, depending on comfort and heat tolerance. Always listen to your body.


  • This depends on your goals and preferences. Many people enjoy 2–3 sessions per week, while others prefer daily use.

  • If you have heart conditions, low blood pressure, respiratory issues, or are pregnant, please consult your doctor before using the sauna.

  • Yes – using a sauna post-workout can support muscle recovery, circulation, and relaxation.


  • It’s generally not recommended. High heat can pose risks during pregnancy. Please consult a doctor first.

  • Yes – hydration is essential. Drink water before and after your session to replace fluids lost through sweat.


  • Yes, we do have a shower


  • Shared sauna sessions are 60 minutes long, and private sessions run for 75 minutes, including changing time. Please arrive at your booked time to avoid losing any session time.

  • Yes. Our saunas are safe and an attendant will be nearby to assist if needed. Saunas can feel intense for some, so take regular breaks and use the cold plunge to cool off.

  • We offer both shared & private sessions

  • Swimwear (avoid metal fastenings)
    Two towels – one to sit on, one to dry off
    Flip flops
    Optional: robe and water bottle

    Towels can be purchased from us for £7.50. Please avoid metal jewellery and glasses as they can become hot.


  • No – swimming in the docks or surrounding water is not allowed. This is a safety policy and is strictly enforced. We have a cold plunge pool for cold water dipping.


  • You can purchase up to two drinks per person from our approved selection: Skuna Sauna Beers, Skuna Sauna Seltzers, or soft drinks. No outside food or alcohol is permitted.


  • We provide a DJ-curated playlist to create the perfect onboard atmosphere. Personal speakers or custom playlists are not allowed. We aim to curate a typical social Scandinavian experience.

  • Yes – we have changing areas on site, but space is limited. We recommend arriving in your swimwear for a smoother check-in.

  • Skuna accepts no responsibility for lost, damaged, or stolen items. Please bring only essentials.

  • Only children aged 16 and above are allowed.

  • Yes – the saunas are naturally hygienic thanks to the high heat and timber construction. Our team cleans the sauna between every session.


  • The sauna boats are heated and weatherproof. Sessions go ahead in rain or shine. In the case of extreme weather, we’ll contact you to reschedule or refund.

  • SHARED
    Within 24 hours of the trip: No changes or cancellations.
    24–48 hours before the trip: Free changes allowed (one-time only, no cancellations).
    48 hours or more before the trip: Free changes and refunds available.

    PRIVATE
    Within 48 hours of the trip: No changes or cancellations.
    48 hours – 7 days before the trip: Free changes allowed (one-time only, no cancellations).
    7 days or more before the trip: Free changes and refunds available.